Terms & Conditions

OVERVIEW

This website is operated by Misterclick (ABN 70 621 875 161)

The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from Mister Click indicates your acceptance of these terms and conditions.
Mister Click reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.
Mister Click is the service provider; it is also referred to as “us” and “we”.
Customer is the person or organisation who purchases or seeks services from Mister Click; it is also referred to as “you”.

 

AGREEMENT OF SALE

Throughout the site, the terms “we”, “us” and “our” refer to Misterclick. Misterclick offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

GENERAL POLICIES

There may be misprints, human errors, or omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

We are not responsible for typographical errors. Manufacturer specifications subject to change without notice.

Information as well as pictures and hyperlinks contained throughout this website are only to be used as a point of reference. It may not reflect the exact final product.

We do not own or publish the content of the respective manufacturers website therefore the products we carry may sometime be different in content as well as technical specification as described by the links. If unsure and you have a specific requirement for a product, please contact our sales team to confirm it otherwise we cannot be held liable for any incorrect information supplied by the links on the website.

All goods remain property of Mister Click until payment has been received in full. Until title passes, Mister Click can retain, repossess and/or resell all goods.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the dispatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.

Customers acknowledge that they hold all goods from Mister Click as bailees until title passes.

Mister Click reserves the right to withdraw any products or specials listed on its website and to update prices and stock availability according to the market condition without notice.

These Terms and Conditions of Sales are subject to change without notice.

 

PHONE REPAIRS

All repair prices and/or quotes on the website are INCLUSIVE OF GST and are subject to the phone be inspected in the store .

We highly advised to back up your device before bringing for repair as Misterclick does not take any responsibility for any kind of data loss/corruption stored on the device.

All of our repairs come with 3 Month warranty on the actual part or repair that was performed on the device.

 

PRICING

All prices quoted on the website are INCLUSIVE OF GST. In addition, all prices quoted on this website DO NOT include delivery and is based on cash or online payments only.

As errors and omissions may occur, pricing, product information and availability is not final until it has been confirmed by Mister Click staff either by email or by phone.

All prices are subject to change without notice. By placing the order, the customer has agreed to pay the prices as listed on the order form at the time the order was originally submitted.

If the specific item ordered undergoes a price drop, and we have not completed the paperwork (that is, the customer has NOT received a confirmation by email/phone), then we will adjust to the new price accordingly. Otherwise, the customer will be invoiced the amount as per your original order. Please DO NOT contact us regarding a rebate in this situation.

 

PLACING ORDERS

All orders placed are subject to confirmation and acceptance by Mister Click.

Mister Click may vary prices for received orders in the event of price changes or mistakes made by suppliers. In the case of price increase, you may cancel the order by giving notice to Mister Click, which must be received within seven days of the price increase notification.

Orders can only be placed via the online website.

 

PAYMENTS

Misterclick provides convenient payment options for our customers.

 

IN-STORE SHOPPING

You can pay via Card or Cash in store.

 

PAYPAL

Select the option with the PayPal logo/text and follow the prompts. You do not need to have a PayPal account to use PayPal / pay via your credit card with PayPal.

 

AFTERPAY

With an Afterpay account, you may pay in 4 fortnightly instalments that are interest-free! Once Afterpay payment option is selected at checkout, you will be redirected to your account to finish the transaction.

 

 

APPLE PAY/GOOGLE PAY

You may select these options to pay at checkout.

 

CREDIT CARD (Authentication Process Required)

If a transaction comes through that gets flagged by our system, we may reach out to ask you more details. To protect our customers and ourselves we have now implemented a 2-step authentication process for customers. Please see the process below.

Our authentication process:

  • We’ll debit your card a small random amount under what your actual order total is (will be ordered – $0.01 – $0.99 cents less)
  • You can then check your online statement to confirm the amount.
  • Send us an email to confirm the amount of the money we have debited.

Payment will not be processed until we have received all relevant information required for processing to be completed.

The processing of payment for Orders placed on a weekend or a public holiday will not begin until the next working day.

 

WARRANTY

MisterClick refurbished phones are fully tested to the highest standards and quality Assurance and we ensure the device is functioning properly with our 72-point quality check.

Misterclick operates a fair returns policy, this allows customers who have a faulty item to have the item returned to us for repair, replacement or in some cases a refund.

If your device is faulty within the warranty period, you will have the right to have the item returned for repair.

Your return must be authorised by our customer service team, this will require the customer sending an email to Support@misterclick.com.au and identify the reason for return. After the return has been agreed you will be advised on how to return the item to us.

All warranties commence from the date of the receipt and must be accompanied by the receipt or an equivalent proof of purchase such as a bank/credit card statement at time of claim.

In the case of returned phones, all phones must be returned in their original condition without any passcode locks or iCloud lock or any other locks. The Warranty Claim Cannot be process for locked phones.

MisterClick will assure you to assess all warranty claims quickly. The process time for warranty claims may take up to seven business days on some occasions.

For more information please visit our warranty page on our website.

 

REFUND/RETURNING GOODS/CHANGE OF MIND

Even though all our products are checked with strict quality controls , sometimes there can be occasional issues that may arise with the products and you are entitled to have the devices repaired or replaced if the devices appeared to be faulty.

Please Note:

  • Mister Click will not accept the returns for Change of mind.
  • Mister Click will not accept the returns for Incorrect purchases.
  • All phones must be returned in their original condition without any passcode locks or iCloud/Samsung lock or any other locks. The Warranty Claim Cannot be process for locked phones.
  • Products returned with any locks will not be repaired or refunded until it is removed.
  • We highly advised to back up your device and perform factory data reset before sending it back to us as Misterclick does not take any responsibility for any kind of data loss/corruption stored on the device.
  • In all cases where the product is returned , we would always need to assess and confirm the issue.
  • Any product that is returned must have the original packaging and accessories, including the accessories ,cables, and all other products originally included with the product. If the product doesn’t come with included accessories and original packaging, $30 will be deducted from the refund.

For more information please visit our Returns & Refund Policy page on our website.

 

SHIPPING

We deliver all our orders to you via the Australia Post Express Service. When you spend $100 or more at Misterclick, we will express post your order to you free! When your order is less than $100, we will express post your order for a flat rate of $14.95. All products are dispatched from our Melbourne Warehouse .

For more information please visit our Shipping page on our website.

 

DISCLAIMER

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

We reserve the right to modify this Term and Conditions in whole or in part from time to time without notice and amendments will be effective immediately upon posting of the amended Term and Conditions on the Mister Click website.

Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.

Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents.