FAQ
1. What types of mobile phone repairs do you offer in Melbourne CBD?
We repair all major mobile phone issues including screen replacement, battery issues, water damage, charging port problems, software glitches, and more—for brands like iPhone, Samsung, Google Pixel, and others.
2. How long does a typical phone repair take?
Most common repairs, such as screen or battery replacements, are completed within 30–60 minutes. For more complex issues, we’ll give you an accurate time estimate upon inspection.
3. Do I need to book an appointment for a repair?
Walk-ins are welcome at our Melbourne CBD store, but we recommend booking online or calling ahead for faster service and priority access.
4. Will I lose my data during the repair?
In most cases, your data remains untouched. However, we recommend backing up your device before repair just in case.
5. Are your repairs covered by warranty?
Yes, all repairs come with a standard warranty covering parts and labour. Please ask our team for details specific to your repair type.
6. Do you use genuine parts for mobile phone repairs?
We use high-quality parts for all repairs. For select models, genuine OEM parts may also be available on request.
7. Can you repair water-damaged phones?
Yes, we offer diagnostic and repair services for water-damaged phones. The success depends on the extent of the damage, so visit us as soon as possible after exposure.
8. Do you offer on-the-spot screen replacements?
Absolutely. Screen replacements are one of our most requested services and can often be done while you wait.
9. What brands do you service?
We repair devices from Apple (iPhone), Samsung, Google Pixel, Oppo, Huawei, and more. If you're unsure, just contact us for confirmation.
10. Where is your repair centre located in Melbourne CBD?
Mister Click has two convenient Melbourne CBD locations. Visit our King Street Shop at 167 King Street, Melbourne VIC 3000, or our Collins Street Office at 213/480 Collins Street, Melbourne VIC 3000. Please contact our team if you need help choosing the most suitable location for your repair.